lisboa99 Casino & Sportsbook Data Care

This page describes what we collect when you use nossa plataforma lisboa99 and how we keep that data protected. We collect personal information during account registration, identity verification, and payment processing. Our commitment is to handle your data securely, transparently, and only for purposes you have consented to.

We understand that privacy matters. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or banks mobile banking, local payment, online payment, e-wallet, or when you upload identity documents for KYC verification, you trust us with sensitive information. This policy explains how we protect it.

Our data practices comply with applicable privacy law. You have rights over your data—including the right to access, correct, or request deletion. Contact our support team if you wish to exercise these rights.

What Data We Collect on nossa plataforma

We collect information in several categories. During registration, we collect your email address, phone number, and password. For KYC verification, we collect your full name, date of birth, government-issued ID number, and a photo of your ID document. We also collect proof of address (utility bill, bank statement, or official correspondence).

When you deposit or withdraw, we collect payment method details and transaction records. Our payment processors handle sensitive payment information (card numbers, wallet credentials) directly—we do not store these details on nossa plataforma servers. We retain transaction records for accounting and fraud prevention.

Betting and Game Activity

We record your betting activity, game play history, and account balance. This data helps us detect fraud, resolve disputes, and comply with anti-money-laundering regulations. We log your login times, IP addresses, and device information to monitor account security and detect unauthorized access.

We do not sell your betting history or personal data to third parties. We use this information internally to operate nossa plataforma, improve our services, and meet legal obligations.

How We Use Your Data

We use your data for the following purposes: to verify your identity and comply with KYC regulations; to process deposits and withdrawals; to operate our games and sportsbook; to detect and prevent fraud; to respond to your support requests; and to comply with legal obligations.

We do not use your data for marketing without your explicit consent. If you opt in to marketing communications, we send you emails or SMS about promotions, new games, or football tournaments like Liga 1, Piala Indonesia, Piala AFF, and Champions League. You can unsubscribe from marketing at any time through your Account Settings.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate nossa plataforma. Payment processors handle your deposit and withdrawal transactions. Email and SMS providers send you account notifications and support responses. These processors are bound by confidentiality agreements and may only use your data to provide services to us.

We may share your data with law enforcement or regulatory authorities if required by law. We do not share your data with marketing companies, data brokers, or other third parties without your consent, except where legally required.

International Data Transfer

Our servers may be located outside Indonesia. When you use nossa plataforma from Jakarta, Surabaya, Bandung, Medan, or other Indonesian cities, your data may be transferred to and stored on servers in other countries. By using nossa plataforma, you consent to this international transfer. We apply the same security standards regardless of server location.

Your Rights and Data Access

You have the right to access your personal data held by us. To request a copy of your data, contact our support team via the Help section. We will provide your information within a standard timeframe. You also have the right to correct inaccurate data—update your profile information directly through Account Settings, or contact support for assistance.

You may request deletion of your data, subject to legal retention requirements. If you close your account, we retain your data for a period required by anti-money-laundering law and fraud prevention. After that period, we delete or anonymize your information.

We at lisboa99 treat your data as a trust—encrypted, protected, and used only for the purposes you have consented to.

Cookies and Tracking

We use cookies to remember your login session, store your language preference, and track your activity on nossa plataforma for security and analytics. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use nossa plataforma.

We do not use cookies to track you across other websites. Our analytics tools collect aggregate data about how users interact with nossa plataforma—for example, which games are popular or which payment methods are most used—but this data is anonymized and does not identify you personally.

Data Retention and Deletion

We retain your account data for as long as your account is active. If you close your account, we retain your data for a period required by law—typically several years for anti-money-laundering and fraud prevention purposes. After that period, we delete or anonymize your information.

Transaction records are retained for accounting and dispute resolution. If you request deletion before the legal retention period expires, we will anonymize your data so it cannot be linked to you personally, but we may retain anonymized records for statistical purposes.

Security Measures

We protect your data using industry-standard security practices. Our servers use SSL encryption, firewalls, and intrusion detection systems. Staff access to sensitive data is restricted and logged. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We recommend you protect your account by using a strong, unique password and enabling two-factor authentication (2FA). Never share your password with anyone. If you suspect unauthorized access, contact our support team immediately.

Data Breach Notification

If we discover a data breach that affects your personal information, we will notify you via email or SMS within a reasonable timeframe. We will explain what data was compromised, what steps we are taking to secure it, and what actions you should take to protect yourself.

Contact and Policy Updates

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team via the Help section on nossa plataforma. We respond to data requests within a standard timeframe.

We may update this privacy policy from time to time. Changes take effect on the date posted on nossa plataforma. Continued use of nossa plataforma after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page periodically to stay informed of any updates.

Our commitment to data protection is central to how we operate nossa plataforma. We handle your information with care and transparency, and we respect your privacy rights at every step.